Great vacation with kids!
We rented Cabin 10 and Cabin 12 together, they share two large patios via a sliding barn door (this can be closed and locked if you want separate private patios) so it felt like our two families were staying together. Each cabin has an outdoor kitchen with grill and seating area. Our kids (6 and 8) loved the tractor-seat bar stools and rolling tables. The sleeping loft was a blast for the kids and really made it easy for the 4 of us to comfortably fit in single cabin. Also, the word "cabin" is a bit of an understatement as these are really like an upscale hotel. The onsite restaurants (pool grille and Lodge) are only open April - Sept so we were not able to take advantage of those amenities, however, we brought food and used the outdoor kitchen (luckily the weather was nice!). This setup worked great as the adults ate on one patio and the kids together on the other! I do recommend you bring some food as the nearest restaurants and grocery stores are about 15 - 20 min away. Beds were comfortable and cabins were clean. We will be coming back again for sure - this time in the summer so we can take advantage of the pool and other amenities (and we are bringing our boat as they have a marina on site).
reviewed on 05/04/2017 by Undisclosed
A slice of paradise
My whole family will come back again to these cabins. We rented 10 and 12 and they were prefect! We had access to each other by sliding door and the amenities were spectacular- wifi/cable/coffee maker/bed felt like a cloud/safe for personal belongings. It was a beautiful oasis tucked away on Lake Travis that every family should have an opportunity to experience. The pool area was phenomenal with a lazy river and two story slide kids had a blast!! They had snack food at the pool it was good, the drinks were really good! The cabins have everything you need to cook but bring food. We will be there again this summer for sure!!
reviewed on 05/09/2017 by Undisclosed
Lake Travis Cabin #10
Overall, it was good. Great community, great family atmosphere and amenities such as the pool, marina, personnel and Club. We do wish the listing for the rental indicated there are new cabins being built immediately in front of the cabin we rented. Over the weekend there was no construction noise and not an issue at all but we woke up Memorial Day morning to the construction crews saws, hammers, music and other equipment. Not a big deal but it changed our plans for Memorial Day and it would have been nice to know in the rental description somewhere that there was a construction project going on right out the front door of this unit.
reviewed on 06/01/2017 by Undisclosed
Overall are visit was ok. I thought it was pricey for what we got. The property overall is still being developed so maybe later. The cabin was very clean and everyone that worked there was friendly. We really enjoyed the pool area. However, it is still under construction so we woke up to hammers, saws and loud music early Saturday morning when all we wanted to do was relax.
reviewed on 06/13/2017 by Undisclosed
The reserve at Lake Travis Cabin 10
Everything went very smoothly overall. We enjoyed the property, grounds, and friendly personnel. The only suggestions for improvement are minor. there wasn't enough toilet paper so we had to buy more, and there were no Kleenexes. There was a Kleenex box, but it was empty. I think it could have been a little cleaner when we arrived.
reviewed on 07/05/2017 by Jeanna M.
response on 7/6/2017:
Thank you so much for taking the time to leave a review and share your experience. We are so happy to hear that you enjoyed your stay with us. We greatly appreciate the feedback and want to assure you that we have since re-stocked the property. You were perfect guests, and we look forward to next time! -The TurnKey VR Team
A few surprises in this luxury cabin
This is an interesting concept but somewhat awkward having a queen bed loft above the king bed below. Climbing up a tall ladder to come and go is dangerous for kids and hard for adults. We had a disabled family member and no mention was made in the listing that the cabin had 12 stairs up to the front door, a poorly lit stepping stone approach and remote parking so you had to carry luggage a distance along uneven paths. Be aware that right now construction is going on all around you. A wonderful spacious bathroom and luxury appointments with comfy beds. Partial kitchen only. This unit makes a romantic get-away for two but not necessarily for a family. It served our purpose for a long weekend.
reviewed on 08/01/2017 by Louise W.
The Reserve is a lovely property near Spicewood, and is perfect for families. Unfortunately we received conflicting information about the pool slide and grill being open (emails, staff and in-room guide all said different things), and we had trouble getting into our room on the first and second days. The on site management was very helpful, but it was annoying to stand in the hot, humid Texas sun waiting around to check in, and waiting to get back in to our room the following day post-pool. The cabin layout was so great (despite it not being terribly clean - dirty floors and found Doritos on the floor of the loft and lots of stray hairs in the bathroom) but I understand it's tough for housekeeping to clean everything in a timely manner.
reviewed on 08/11/2017 by natasha h.
Not expecting such a country club atmosphere
The place is beautiful and the cabin was very nice and clean. However, the people at the reserve were all very rude and univiting. We felt out of place and when we asked if you could take food or drink to the pool we were initially told yes and the pool boy was very rude and told us we could only bring water. Overall the experience was good I just wish the people were more inviting and polite. The bartender and the turnkey worker stocking the cabins were the only nice people we met during our stay.
reviewed on 08/15/2017 by Undisclosed
The property was spectacular. The cottage was spacious and clean and a unique stay. The pool and area and the views of the lake are second to none.
reviewed on 10/16/2018 by Undisclosed
Great weekend getaway
A very quick relaxing drive from Houston. Enjoyed the quiet environment. Cabins are walking distance from Lake Travis. Found a secluded weekend getaway.
reviewed on 02/19/2019 by Undisclosed
We stayed in cabin 10 and it was perfect! Super clean and the decor was fab. The management company was amazing. They responded to all my questions promptly and Jason at the marina was so helpful. The pool area was fantastic and the kids loved the slide. We will definitely be back sooner than later!!
reviewed on 06/23/2019 by Angela B.
good condominium, good cabin, well furnished but missed few important things: 1. external area could be better maintained (grill and chairs dirty) 2. external cooktop position does not allow using in raining days 3. glass door key was not working (had to leave it unlocked when out) 4.there was no corkscrew in the utensils
reviewed on 07/11/2019 by Andre S.
response on 9/24/2019:
Thank you very much for taking the time to leave us a review. We’re so happy to hear that you had a great stay and recommend our property! Always remember that our guest hotline is available 24/7 if you ever need anything. Our Field Operations team will be following up to ensure the home receives the proper care and is well-appointed for future guests. You were wonderful guests, and we hope to have you back! -The TurnKey VR Team
Great place with or with out kids. The beds were super comfy, mattresses and sheets. The shower opens up to an outdoor shower, I’m going to make my home like this. We cooked breakfast eggs outside on the patio stove. Only thing this place missed was a synthetic small spatula to use in the Teflon pan they provide. I recommend bringing a lot of foods you don’t need to cook since you don’t have an inside stove/oven. We had cheese, wine, locks and bagels...annnd Mimosas! At the pool I laughed so hard riding the slide. The pool area is awesome and could be romantic but definitely amazing for kids. You are an hour from everything basically; so if you’re looking for nights in Austin this location is not ideal. If you’re looking for a quiet place in the hills that’s close to Pedernales falls and Hamilton pool then yes. One last note; construction is everywhere and if you come on a weekday I’d expect to wake up to hammers and backhoes about 200feet away. Come on the weekend and all that stuff is a nonissue.
reviewed on 09/24/2019 by Dane S.
response on 10/17/2019:
Thank you so much for taking the time to leave a review! We appreciate your feedback and are so happy to hear that you enjoyed your stay with us. You were the perfect guests, and we look forward to the next time! -The TurnKey VR Team
The BEST Place to RETREAT and ENJOY Austins HILLSIDE at The LAKE
Very Beautiful and Natures BEST. We are always GLAD to be able to Enjoy the Scenic Views and enjoy all The Resort Offers for a RELAXING and Quiet GET AWAY time.
reviewed on 11/12/2019 by Undisclosed
response on 11/13/2019:
Thank you so much for the wonderful review and compliments on our property. We are thrilled to hear that your getaway was good, and we are happy to have been able to host you. We agree the scenic views are amazing! You were great guests and the next time you decide to get away for work or fun, we would love to have you stay with us again!~ The TurnKey VR Team
FAMILY THANKSGIVING TRIP
I would like to address a few concerns at cabin 10 and offer some constructive criticism. The sink in kitchen is not attached to the underneath of countertop allowing water to splash into cabinet below and on floor. Window ledge above sliding glass door needs to be cleaned, and the channel at bottom of sliding door needs to be cleaned. When the heat is on, the temperature in loft is excessive for guests (even with vent closed), but the lower level is fine. Walking from parking lot to cabin is quite dark. Additional lighting would be beneficial for safety. If parking lot was paved, shoes, vehicles, etc. would remain cleaner during inclement weather and mud etc. would not be transferred to the other nice areas. Area from parking to cabin is landscaped very nicely...just needs additional mulch in areas. Towels, shampoo, soap etc. was quite sufficient for 4 nights, but we had no Kleenex, dish rags and only one dish towel. Inclusion of IPAD was great. Outside light was not working, but STAFF fixed it promptly!! The wood on deck appears dry and dark and has nails protruding above wood... another safety concern. Once the above concerns are addressed, we would have no reservation recommending this property to a friend. (see below)
reviewed on 12/01/2019 by Undisclosed
response on 12/3/2019:
Thank you for taking the time to leave this review and helpful feedback! We wish we had known about these concerns during your stay so that we could have helped out then -- our 24/7 guest hotline is always available to call if anything ever comes up while staying at one of our properties. Please be assured our local Field Operations Team is following up on everything you've mentioned and will make sure any cleanliness or maintenance issues are resolved. If there is anything we can still do for you, reach out anytime and let us know. -The TurnKey VR Team